- Upon receipt of online request, the prescription will be sent to the pharmacy.
- Please allow 48 hours before collecting your medicines.
- If you are unwell or unable to collect, please send a carer or a representative.
- The prescription issued will be for the same amounts you have had before.
- You should not order medicines more than 7 days before you are due to run out.
- You should continue taking and ordering your medicines as usual.
- Please do not ask your practice to increase amounts of medicines.
Please note: We do not take prescription request over the telephone.
Repeat medication is only those items which appear on the right-hand side of your prescription. (You may have other medication which has not been classed as a repeat by your doctor, even if you are taking it over a long period of time).
You can either:
- request your medication via the NHS APP or online via the link at the top of this page; if you have not registered please speak to the reception team who can help you with this;
- email your request to firstname.lastname@example.org
- put your request in the prescription box opposite the reception desk;
- arrange for one of the local pharmacists to order on your behalf.
Please note: We do not accept prescription request over the telephone.
Please allow two working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Electronic Prescribing Service
This practice is set up for the electronic prescription service.
This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.
To get your prescription sent to your chosen pharmacy you will have to ask reception to sign up.
For more information please click here
All repeat medication has to be regularly reviewed by a clinician, your repeat prescription order slip will show the date of your next review.
Please ensure you attend for a medication review when it is due as medication cannot be issued after that date.
Help with NHS costs
In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:
- those on specific benefits or through the NHS Low Income Scheme
- those who are age exempt
- those with certain medical conditions
- More information is available at NHS Choices
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
- Prescription (per item): £9.35
- 12-month prepayment certificate (PPC): £108.10
- 3-month PPC: £30.25
If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.
- Telephone advice and order line 0845 850 0030
- General Public - Buy or Renew a PPC On-line
There is further information about prescription exemptions and fees on the NHS website.
Requests for Urgent Prescriptions
The Practice has a repeat medications policy, which states that we will process all requests for prescriptions and provide a prescription within 2 working days.
We receive large numbers of these urgent requests on a daily basis. Many medications can safely be missed for a few days; Urgent prescription requests are requests for emergency medication which are needed within 24 hours to prevent the you from becoming seriously ill. Urgent prescription requests are not requests for medication which have been ordered late as it is your responsibility to ensure that repeat prescription requests are ordered in time. Items which can be bought over the counter at the pharmacy or for non-urgent medication will not be issued a prescription if an urgent request has been made. This will ensure safe prescribing and optimize access to the clinical team.
The practice has made a decision that unless your request falls within a certain narrow range of emergency drugs (shown below) then your request will be processed following the repeat prescribing policy. This system should not be used routinely.
The following are regarded as emergency drugs