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Online Services

Important Notice: Due to COVID-19 online booking of appointments is Temporarily Suspended. You can still access prescription and other services.

GP online services allow you to access a range of services via your computer, mobile or tablet. Once you have signed up, you will be able to:

  • Book or cancel appointments online
  • Renew or order repeat prescriptions online
  • View parts of your GP record, including information about medication, allergies, vaccinations, previous illnesses and test results

You can still contact the practice by phone or in person, this is just another option, which other patients have found is more convenient and saves them time. More information including “how to” leaflets and videos of patients and why they are using GP online services are available at www.nhs.uk/gponlineservices

 

How to sign-up

Please Note: Due to COVID-19 please DO NOT visit the surgery to register for online access. Please use www.patientaccess.com for prescription and other services.

You can sign up for online access by completing and returning this form, with a photocopy of your photo ID to the practice.  

Patient Access Online Registration Form

For more information, please contact reception or next time you visit the surgery, bring with you a piece of photo ID (passport, driving licence) and something with your address on like a bank statement, but not a gas or electric bill. If you don’t have these, please talk to us and we will help you sign-up!

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You can contact us about a medicaladministrative or prescription issue by clicking HERE.

Answer a few short questions and we will get back to you within 2 working days. Please do not use this online form for urgent or emergency requests. The submitted forms will only be read during office hours. The forms will not be read on the weekends (Saturdays and Sundays) or on bank holidays. They will not be read Monday-Friday between the hours of 18:30 - 08:00. Please contact 111 during out of hours or 999 if this is an emergency.


Covid-19 vaccines 

We urge everyone aged 40 and above who has not yet had their first vaccine to book on the national booking system or wait to get a text or letter to book at alternative sites. Anyone over 60 or who is clinical vulnerable (moderate risk) can book on the national site or call their GP. 

If you have had your first vaccine, please make sure you have the second vaccine to ensure maximum protection. If you don’t hear about your second vaccination and it is more than 77 days since your first vaccine, there’s information on how to get your second dose. 

There is comprehensive information, guidance, and answers to questions, including vaccination information for frontline health and social care staff and carers at COVID-19 Vaccination programme | East London Health & Care Partnership (eastlondonhcp.nhs.uk) 


Getting the help you need 

Most consultations are over the phone and via video. This is for everyone's safety. We will assess your situation and invite you into the practice if needed. 

We can arrange same-day appointments if you need urgent care but please don't visit without an appointment. Appointments will be held in the best way to keep you safe from Covid.   

You can also contact 111, day or night, for other urgent health advice - including if you have concerns about your Covid-19 symptoms. 

Please remember that 999 and A&E are for emergencies.  

Please help reduce infections, protect the NHS and keep each other safe by following the latest rules  


 Tell Us Your Story

The Care Opinion service allows you to tell us abut your experiences with the practice.

Your feedback allows us to know what we did well and what we can improve on to provide better care to all our patients.

 

 

(Site updated 14/05/2021)

Contact Details

Somerford Grove Practice

Contact Telephone

020 8049 2549
111
020 8049 2512
020 7683 4144
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website