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Prescriptions
Please follow the guidelines and choose the right option for you.
Ordering a repeat prescription
- Please allow us 48 hours (two working days), to process your prescription request.
- If you are unwell or unable to collect, please send a carer or a representative.
- You should not order medicines more than 7 days before you are due to run out.
- You should continue taking and ordering your medicines as usual.
- We do not accept repeat prescription requests over the phone.
When you order a prescription online, you can have it sent electronically to a pharmacy of your choice. This is called a nomination.
Urgent Prescriptions
The following are regarded as emergency drugs:
- Epileptic medication e.g. sodium Valproate, Levetiracetam, Lamotrigine, Phenytoin
- Insulin
- Salbutamol inhaler
- Adrenaline for Anaphylaxis e.g. EpiPen, Emerade, Jex
- Palliative patients requiring end of life medicines
- Anticoagulants - Warfarin/DOACs especially for PE or DVT
- Antipsychotics e.g. Olanzapine, Risperidone, Quetiapine, Aripiprazole
The Practice has a repeat medications policy, which states that we will process all requests for prescriptions and provide a prescription within 2 working days.
We receive large numbers of these urgent requests on a daily basis. Many medications can safely be missed for a few days; Urgent prescription requests are requests for emergency medication which are needed within 24 hours to prevent you from becoming seriously ill.
Urgent prescription requests are not requests for medication which have been ordered late as it is your responsibility to ensure that repeat prescription requests are ordered in time. Items which can be bought over the counter at the pharmacy or for non-urgent medication will not be issued a prescription if an urgent request has been made. This will ensure safe prescribing and optimize access to the clinical team.
The practice has made a decision that unless your request falls within a certain narrow range of emergency drugs (shown below) then your request will be processed following the repeat prescribing policy. This system should not be used routinely.
Non-emergency medications include:
- Prescription following discharge from hospital
- Skin creams for Eczema/Psoriasis/Acne/Dry ski
- High blood pressure/Cholesterol tablets
- Oral Diabetic Medication
- Preventer Inhalers
- Eye/ear/Nasal drops
- Nutritional supplements/vitamin tablets/iron
- Sleeping tablets/regular painkillers
- Antidepressants
- Thyroxine
- Oral contraception
The NHS App
Order repeat prescriptions via the NHS App or NHS website, and have them sent to a pharmacy of your choice.
Online Form
If you're not registered with our online services, you can use our online form
Order your repeat prescription via our online Repeat Prescription form. No account required.
Your Local Pharmacy
Pharmacy Ordering
Your pharmacy can order your medication on your behalf. This saves you time and unnecessary visits to the Practice. Please contact the Pharmacy of your choice for more information if you wish to use this service.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
In Person
Using the right hand side of your prescription, tick the items you need and put your request in the prescription box opposite the reception desk.
You can also ask the receptionist to make the request for you.
Or, you can submit a handwritten request. You may also write out an order for someone else. You must include the patient's name, date of birth and requested medication.
Questions about your prescription
If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.
The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.
If you would like to speak to someone at the GP surgery about your prescription, please contact us.
Further prescriptions information
Medication reviews
All repeat medication has to be regularly reviewed by a clinician; your repeat prescription order slip will show the date of your next review.
Please ensure you attend for a medication review when it is due, as medication cannot be issued after that date.
Prescriptions charges
What to do with old medicines
Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.
Inhaler device types for asthma
A video explaining the different inhaler devices available for use for asthma, who they may be suitable for and environmental considerations.
About pharmacists
As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:
- coughs
- colds
- sore throats
- tummy trouble
- aches and pains
They can also advise on medicine that you can buy without a prescription.
Many pharmacies are open until late and at weekends. You do not need an appointment.
Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.