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Feedback and Complaints
Get in touch with your compliments, comments or concerns.
Patient feedback
We welcome feedback to tell us what we are doing right and what we can improve.
Friends and Family Test
The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether patients are happy with the service provided, or where improvements are needed. It's a quick and anonymous way to give your views after receiving NHS care or treatment.
Complaints
If you've had a bad experience we'd also like to know. View our complaints procedure.
Practice performance
GP Patient Survey
The GP Patient Survey is an independent survey run by Ipsos MORI on behalf of NHS England. The survey is sent out to over two million people across England. The results show how people feel about their GP practice.
89% of our patients describe their overall experience with our practice as good, significantly higher than the national average of 71% and local average of 77%
Google Reviews
Somerford Grove Practice has a 4-star 3.8 rating on Google.
If you would like to read our reviews or would like to leave a positive review, please do so below.
Care Quality Commission
The Care Quality Commission (CQC) makes sure hospitals, care homes, dental and GP surgeries, and all other care services in England provide people with safe, effective, compassionate and high-quality care and encourages them to make improvements where possible.
Our overall CQC Rating was: GOOD